GuestSpan Speaks! http://www.guestspan.com/blog With All It Does, Think of All You Can Do Fri, 20 Aug 2010 15:42:46 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Hotel Technology Gets SAAS-y (Yeah. I Went There.) http://www.guestspan.com/blog/?p=72 http://www.guestspan.com/blog/?p=72#comments Fri, 20 Aug 2010 14:00:45 +0000 ccheek http://www.guestspan.com/blog/?p=72 http://www.guestspan.com/blog/?feed=rss2&p=72 0 My Top Ten Places to Visit in Beijing, and Why I Wish I’d Had iRoom http://www.guestspan.com/blog/?p=68 http://www.guestspan.com/blog/?p=68#comments Mon, 16 Aug 2010 21:31:56 +0000 ccheek http://www.guestspan.com/blog/?p=68 http://www.guestspan.com/blog/?feed=rss2&p=68 0 Defending RevPar with Value-added Service http://www.guestspan.com/blog/?p=59 http://www.guestspan.com/blog/?p=59#comments Tue, 10 Aug 2010 20:59:05 +0000 ccheek http://www.guestspan.com/blog/?p=59 http://www.guestspan.com/blog/?feed=rss2&p=59 0 The Legacy Burden – How the Hotel Industry Did It Right by Not Doing It Right http://www.guestspan.com/blog/?p=54 http://www.guestspan.com/blog/?p=54#comments Tue, 03 Aug 2010 20:07:47 +0000 ccheek http://www.guestspan.com/blog/?p=54 http://www.guestspan.com/blog/?feed=rss2&p=54 0 Customer Service – Do we all still need to be reminded? Probably. http://www.guestspan.com/blog/?p=51 http://www.guestspan.com/blog/?p=51#comments Wed, 28 Apr 2010 14:30:07 +0000 Chris http://www.guestspan.com/blog/?p=51 http://www.guestspan.com/blog/?feed=rss2&p=51 0 Increasing role of technology relieves pressure from guest service staff http://www.guestspan.com/blog/?p=49 http://www.guestspan.com/blog/?p=49#comments Fri, 23 Apr 2010 22:45:37 +0000 Chris http://www.guestspan.com/blog/?p=49 http://www.guestspan.com/blog/?feed=rss2&p=49 0 Hospitality Industry: Guest Intelligence & Marketing http://www.guestspan.com/blog/?p=42 http://www.guestspan.com/blog/?p=42#comments Mon, 07 Sep 2009 17:35:27 +0000 Chris http://www.guestspan.com/blog/?p=42 http://www.guestspan.com/blog/?feed=rss2&p=42 0 Going Back to the Country Store http://www.guestspan.com/blog/?p=24 http://www.guestspan.com/blog/?p=24#comments Thu, 10 Jul 2008 16:42:31 +0000 csly http://www.guestspan.com/blog/?p=24 http://www.guestspan.com/blog/?feed=rss2&p=24 0 Too Much Stuff on the Hotel TV http://www.guestspan.com/blog/?p=23 http://www.guestspan.com/blog/?p=23#comments Thu, 03 Jul 2008 18:15:05 +0000 cdalley http://www.guestspan.com/blog/?p=23 http://www.guestspan.com/blog/?feed=rss2&p=23 0 HITEC Wrap-up http://www.guestspan.com/blog/?p=22 http://www.guestspan.com/blog/?p=22#comments Sat, 28 Jun 2008 13:42:59 +0000 cdalley http://www.guestspan.com/blog/?p=22 http://www.guestspan.com/blog/?feed=rss2&p=22 0